Emotional Intelligence

Instructor

Roger
Wolkoff

Emotions get us every time. We all feel emotion. It’s what we do after we experience them that defines us. Emotional intelligence is critical in moving you, your teams, and your life forward. It’s all about your awareness and relationships with people.

In this course, you will learn what emotional intelligence is and why it is one of the essential factors in determining your success in your career and your life. You will apply the four key areas of emotional intelligence and strategies you can immediately use to increase your emotional intelligence.

Emotional intelligence is a skill and practice that promises to influence your life positively. You will learn the value it brings to how you approach your work and your relationships with co-workers, clients, and customers.

Learning Objectives

Identify the four key areas of emotional intelligence: self-awareness, self-management, social awareness, and relationship management.
Engage in strategies you can integrate into your day-to-day life for more productivity, better meetings, and stellar results.
Master the material with activities, interactive polling, and idea-sharing.
Implement one strategy you will put into practice immediately!

Major Topics

Emotions
Relationships

CPE Credits Available

1 CPE

1: Personnel/Human Resources

Things to Know About This Course

Prerequisites

None

Advanced Preparation

None

Provider

ACPEN