Frequently Asked
Questions

It will be the responsibility of each CPA to log in to their dashboard and download their Certificates of Completion and Transcripts, check for accuracy, and submit to the State Board of Accountancy. To do so, follow these steps:

• Log in to alabama.cpa
• Once logged in, hover over your name in the top right corner. Once the dropdown menu appears, select CPE History & Transcript under the My Learning section.
• A full collection of your completed CPE will display, with two options at the top - Print or Download CSV.
  

As part of our new system, and to make this reporting more efficient for our members, ASCPA has fashioned the reporting (CSV) to match the State Board of Accountancy template. Please pay close attention to the credits, ensuring all reporting is accurate and complete. Please also note that the category of “Behavioral/Personal Development” CPE has been shortened to just reflect “Personal Development,” and that moving forward CPAs are limited to 12 hours in this category each fiscal year. 

• Go to alabama.cpa
• Select Login
• A prompt will appear saying,  “Enter your email to sign in or create an account.” Be sure to enter the email associated with your ASCPA account.
• The next prompt will say, “An email code has been sent to {email address entered}.”
• Find that email titled “ASCPA Login” in your inbox.
• Copy the 4 digit code provided in that email.
• Return to the login screen and enter the 4 digit code.
• The code is only good for 30 minutes and may only be used 1 time.
• You should immediately be signed in.
• In the top right corner, you will see a bubble that says “Hi,” and then your name.
• Place your cursor over your name and a drop down menu will appear.
• To access your courses, Look below “My Learning“ and select "Upcoming CPE & Events"
• Next, find your course title and select "Event Details & Launch Course"
• Now, you will be able to see viewing instructions as well as e-materials for the course.

• The broadcast works best on any browser other than Microsoft Internet Explorer. The broadcast will also work on most portable devices running Apple's iOS, Google's Android or ChromeOS.
• If the video freezes, goes blank or you lose audio, refresh/reload the page. This typically reconnects you to the video.
• Popup prompts will appear approximately every 15 minutes during the broadcast.
• There is no verbal prompt from the presenter, but you will hear a short audio prompt. You will need to click "OK" on the prompt to verify that you are watching.
• In order to receive CPE credit, at least 75% of the attendance prompts must be answered. This is a requirement of the Alabama State Board of Public Accountancy. In order to receive full CPE credit, you must respond to at least 75% of the attendance prompts.
• If you log in, or join the course after it has begun, you run the risk of missing an attendance prompt.

Surveys must be completed after all in-person, webinar, and live webcast events in order to process your CPE certificate. Surveys expire 30 days after the event. To access surveys, log into your account and select CPE History & Transcript from the dropdown menu. To the right of the course name, click the "Process Certificate" button. You will be taken to a page where you can complete your survey. Once the survey has been completed, "Download Certificate" will now show to the right of the course name in your CPE History & Transcript section.

Remember: Surveys will expire 30 days after the event.​