Frequently Asked
Questions

• Go to alabama.cpa
• Select Login
• A prompt will appear saying,  “Enter your email to sign in or create an account.” Be sure to enter the email associated with your ASCPA account.
• The next prompt will say, “An email code has been sent to {email address entered}.”
• Find that email titled “ASCPA Login” in your inbox.
• Copy the 4 digit code provided in that email.
• Return to the login screen and enter the 4 digit code.
• The code is only good for 30 minutes and may only be used 1 time.
• You should immediately be signed in.
• In the top right corner, you will see a bubble that says “Hi,” and then your name.
• Place your cursor over your name and a drop down menu will appear.
• To access your courses, Look below “My Learning“ and select "Upcoming CPE & Events"
• Next, find your course title and select "Event Details & Launch Course"
• Now, you will be able to see viewing instructions as well as e-materials for the course.

It will be the responsibility of each CPA to log in to their dashboard and download their Certificates of Completion and Transcripts, check for accuracy, and submit to the State Board of Accountancy. To do so, follow these steps:

• Log in to alabama.cpa
• Once logged in, hover over your name in the top right corner. Once the dropdown menu appears, select CPE History & Transcript under the My Learning section.
• A full collection of your completed CPE will display, with two options at the top - Print or Download CSV.
  

Please pay close attention to the credits, ensuring all reporting is accurate and complete. Please also note that the category of “Behavioral/Personal Development” CPE has been shortened to just reflect “Personal Development,” and that moving forward CPAs are limited to 12 hours in this category each fiscal year. 

• The broadcast works best on any browser other than Microsoft Internet Explorer. The broadcast will also work on most portable devices running Apple's iOS, Google's Android or ChromeOS.
• If the video freezes, goes blank or you lose audio, refresh/reload the page. This typically reconnects you to the video.
• Popup prompts will appear approximately every 15 minutes during the broadcast.
• There is no verbal prompt from the presenter, but you will hear a short audio prompt. You will need to click "OK" on the prompt to verify that you are watching.
• In order to receive CPE credit, at least 75% of the attendance prompts must be answered. This is a requirement of the Alabama State Board of Public Accountancy. In order to receive full CPE credit, you must respond to at least 75% of the attendance prompts.
• If you log in, or join the course after it has begun, you run the risk of missing an attendance prompt.

• You MUST complete a short survey after each online or in-person course in order to process your CPE certificate
• In your CPE History & Transcript, click "Process Certificate" to the right of each course
• Surveys expire 7 days after each event

• If you are unable to pay by credit through our online system, you can email info@alabama.cpa or call us to request an invoice for payment. 
• Payment must be made within 30 days of the invoice date.
• You will NOT be registered for a course (either online or in-person) until an invoice is paid.

• If you need to cancel a course, please contact us at info@alabama.cpa as soon as you are aware a cancellation needs to happen.
• We will issue an account credit that does NOT expire and can be applied to any future CPE, membership, or other ASCPA charges.
• We are unable to issue an account credit AFTER an event (either online or in-person) has taken place.