A Better Way to Choose Your KPIs

Instructor

Bernie
Smith

Selecting the right KPIs for your organization can be complex and stressful. Rather than resorting to brainstorming and internet searches, there is a better way to discover the best KPIs for your organization - the ROKS method. In this session Bernie Smith, creator of the ROKS method, walks you through the first five steps of this powerful approach, using real-world stories to bring each step to life.

Learning Objectives

Understand the importance clearly stated strategy in designing KPIs
The two key principles of KPI engagement
How to break strategy down into KPIs
How to shortlist you most important KPIs in a structured way
A template-based approach to KPI definition

Major Topics

KPIs
Performance measures
Metrics

CPE Credits Available

1 CPE

1: Personnel/Human Resources

Things to Know About This Course

Prerequisites

None

Advanced Preparation

None

Intended Audience

Anyone who needs to design or fix performance measures

Provider

ACPEN