K2's Hosting, Self-Service, And Managed Service Options

Instructor

Randolph Johnston

Remote access has evolved beyond anywhere, anytime, any device access to full-service remote support. Various tools help us work virtually, starting with hosting productivity applications. In this session, you will learn about supporting tools needed, too, including multi-factor authentication, VOIP telephony, video conferencing, document management systems, portals, and Microsoft 365. Learn about options from Self-Serve to hosting to managed service provider options.

Of course, the goal is to have all team members effectively work wherever they are with a full complement of tools. Attend this session to learn the best ways to make these technologies work.

Learning Objectives

List significant hardware and software trends and identify their importance as it relates to working remotely
Illustrate how remote integrations are changing the landscape of the workplace
Identify major updates, strategies, and opportunities emanating from leading providers of technology
Differentiate between the remote security risks and implement practical solutions to mitigate these risks
Assess the potential impact of implementing a virtual work environment to improve productivity
Identify leading remote tools available today and the importance of facilitating remote work in your organization

Major Topics

Remote hardware and software trends that affect your ability to work anywhere anytime
Purchase guidance on what to expect, approve and avoid
Critical applications for remote productivity and security
Functional technology to consider for remote work

CPE Credits Available

Total CPE

2: Information Technology

Things to Know About This Course

Course Level

Intermediate

Prerequisites

None

Advanced Preparation