August 19, 2019

In-Person

City of Pelham Pelham Civic Complex

8 Total CPE Credits

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CFO/Controller Series: Soft Skills in Leadership, Negotiation, and Team Building

  • Instructor

    Michael Kraten

The “soft skills” of business management enable business managers to achieve organizational goals. This course will provide a comprehensive overview of negotiation, leadership, and team building trends and techniques that are employed by business managers to oversee the integrated functions of the firm.

Learning Objectives

Upon completion of this course, participants will possess:

  • The ability to recognize the key characteristics of effective communication
  • The skill to apply these characteristics in negotiation and team building scenarios
  • The knowledge to integrate these experiences into short-term and long-term leadership development plans.

Major Topics

  • Theories of Effective Oral and Written Communication
  • Defining Simplicity, Creativity, and Humanity
  • Organizational Frameworks and Case Examples
  • Group Dynamics and Organizational Behavior
  • Negotiation Theory in Business, Politics, and Culture
  • Leadership Models and Case Examples
  • Ethics vs Morality: Codes of Employee Behavior
  • Save The Blue Frog: An Interactive, Experiential Game

CPE Credits Available

8
Total CPE
8
Other

Things to Know About This Course

Course Level

  • Update

Professional Area of Focus

  • Managerial Accounting

Prerequisites

Experience as a Controller, CFO, or Manager

Advanced Preparation

None

Intended Audience

CFOs, Controllers, Financial Professionals, and CPAs

 

Provider

Business Learning Institute

This event has ended.