August 19, 2019


City of Pelham Pelham Civic Complex

8 Total CPE Credits


CFO/Controller Series: Soft Skills in Leadership, Negotiation, and Team Building

  • Instructor

    Michael Kraten

Learning Objectives

Upon completion of this course, participants will possess:

  • The ability to recognize the key characteristics of effective communication
  • The skill to apply these characteristics in negotiation and team building scenarios
  • The knowledge to integrate these experiences into short-term and long-term leadership development plans.

Major Topics

  • Theories of Effective Oral and Written Communication
  • Defining Simplicity, Creativity, and Humanity
  • Organizational Frameworks and Case Examples
  • Group Dynamics and Organizational Behavior
  • Negotiation Theory in Business, Politics, and Culture
  • Leadership Models and Case Examples
  • Ethics vs Morality: Codes of Employee Behavior
  • Save The Blue Frog: An Interactive, Experiential Game

CPE Credits Available

Total CPE

Things to Know About This Course

Course Level

  • Update

Professional Area of Focus

  • Managerial Accounting


Experience as a Controller, CFO, or Manager

Advanced Preparation


Intended Audience

CFOs, Controllers, Financial Professionals, and CPAs



Business Learning Institute

This event has ended.