November 17, 2022


Webinar


1 Total CPE Credits

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Tired of Feeling Drained by Complainers? Build Your Immunity to People's Negativity

Learning Objectives

  • How to PREPARE your mindset ahead of time to make it easier to stay positive in the moment
  • How to PRACTICE on the easy stuff so you get better at staying calm
  • How to PAUSE & NOTICE in the moment so you can avoid reacting and feeling stressed
  • How to make it easier to CHOOSE the best response for yourself, the other person, and your team

Major Topics

  • Emotional Intelligence
  • Management Skills
  • Teamwork
  • Customer Relations

CPE Credits Available

1
Total CPE
1
Management Services

Things to Know About This Course

Course Level

  • Basic

Prerequisites

None

Advanced Preparation

None

Intended Audience

All Levels

Provider

ACPEN

This event has ended.