November 28, 2022


Webinar


1.5 Total CPE Credits

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The Gift of a Challenging Audience: How to Connect and Engage With the Rebels in the Room

Learning Objectives

  • How to understand what the audience needs, wants and cares about
  • How to manage audience expectations
  • How to develop trust and respect
  • How to connect with and engage the audience
  • How to handle criticism and resistance

Major Topics

  • Public speaking
  • Presentation Skills
  • Communication
  • Leadership

CPE Credits Available

1.5
Total CPE
1.5
Management Services

Things to Know About This Course

Course Level

  • Intermediate

Prerequisites

None

Advanced Preparation

None

Intended Audience

Leaders, managers and others who have to present unpleasant or unwelcome information to their teams and departments

Provider

ACPEN

This event has ended.