Many people, when they hear about feedbcak in organizations and the workplace, think immediately of performance reviews. But feedback should not be isolated to these formal structures. This workshop is about the more informal methods of feedback that managers and coworkers can use to have more productive conversations that drive behavioral change. Through understanding the importance of dialogue, strategic questions to drive conversation, and mistakes to avoid, you'll be able to have more productive feedback conversations in your workplace (and maybe even at home, too).
Learning Objectives
- Understand the importance of dialogue and techniques to ask questions to extend the conversation
- Learn common mistakes for why feedback doesn't stick and how to avoid them
- Practice a three-step framework for owning your message to confidently lead feedback conversations
Major Topics
- Communicaiton
- Performance Reviews
- Feedback
- Management
- Leadership
