The ability to create and ask good questions as well as the ability to know when someone is being deceptive are important skills for managers, auditors, and investigators. This session will improve your interview techniques and your lie detection abilities. Multiple videos from various movies, TV shows, and public figures showcasing the behaviors of liars are included.
Learning Objectives
- Learn the types of questions and when to use them
- Learn the importance of listening skills
- Learn methods for documenting interviews
- Learn to recognize signs of anxiety which may indicate deception
Major Topics
- Interview techniques
- Signs of Verbal and Non-verbal communication
- Planning and preparing for an interview
