Selecting the right KPIs for your organization can be complex and stressful. Rather than resorting to brainstorming and internet searches, there is a better way to discover the best KPIs for your organization
the ROKS method. In this session Bernie Smith, creator of the ROKS method, walks you through the first five steps of this powerful approach, using real-world stories to bring each step to life.
Learning Objectives
Understand the importance clearly stated strategy in designing KPIs
The two key principles of KPI engagement
How to break strategy down into KPIs
How to shortlist you most important KPIs in a structured way
A template-based approach to KPI definition
Major Topics
KPIs
Performance measures
Metrics
CPE Credits Available
1 CPE
1
Personnel/Human Resources
Things to Know About This Course
Course Level
Basic
Professional Area of Focus
Personnel/Human Resources
Advanced Preparation
None
Intended Audience
Anyone who needs to design or fix performance measures
