In an era defined by rapid change and uncertainty, effective leadership requires more than just managing teams; it demands the courage to disrupt and innovate. This course is your blueprint for transforming potential chaos into a strategic advantage and is designed for leaders at all levels-whether you're a seasoned CEO, an ambitious small business owner, or an individual contributor aspiring to influence greater change. You'll gain the insights and tools needed to not only adapt to change but to lead it effectively and confidently. This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.
Learning Objectives
After attending this presentation, you will be able to...
- Recognize why effective conflict management is vital for CPAs today
- Identify common conflict scenarios faced in CPA roles and anticipate potential challenges
- Apply integrated communication techniques from "Crucial Conversations," "Fierce Conversations," and "Leading with Questions"
- Use strategic questioning to facilitate open dialogue and achieve positive outcomes
- Develop and implement a customized conflict resolution strategy
- Draw inspiration from real-life CPA success stories
Major Topics
The major topics covered in this course include:
- The litmus test for all of your decisions and actions
- Ethical principles when managing through change
- Pressures that threaten ethical change management
- Case studies of what can go sideways when ethics are not part of every stage of change
- Winning strategies for ethical self-regulation
