The issue of civility, or lack thereof, has garnered much attention from leaders, Human Resource professionals and employees at large. The cost of incivility is high not only to the bottom line but to the human spirit. This webinar, based on ethical principles and values, is designed to look at the fundamental relationship skills that foster workplace civility. Understanding that workplace civility is far more than manners, we will dive into behaviors that help promote a workplace where each individual feels respected and valued. This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.
Learning Objectives
After attending this presentation you will be able to...
- Recognize how to collaboratively set standards of performance
- Recall how to prepare and conduct performance appraisals that are fair, respectful, and effective
- Identify common rater bias and legal considerations of performance management
- Recall principles of feedback and coaching regarding performance
Major Topics
The major topics covered in this class include:
- Definition and Benefits of Ethical Performance Management
- Setting Standards/Goal setting
- Preparing and Conducting the Appraisal Interview
- Legal Considerations in Performance Management
- Avoiding Rater Bias
- Feedback and Coaching
