Staff Retention Keep the Best People

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Instructor

John
Daly

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John Daly

Bio

L. Daly, MBA, CPA, CMA, CPIM

John L. Daly is a Chelsea, Michigan based management consultant specializing in costing, pricing strategy and pricing model development. He has taught continuing professional education courses since 1995. Earlier in his career, John was Chief Financial Officer for a Tier 1 automotive parts supplier. He also has been CFO for a large restaurant chain and COO for a window treatments manufacturer and retailing chain. He is the author of Pricing for Profitability published by Wiley & Sons.

The COVID pandemic changed the way many people worked, yet others have had remote teams for decades and little changed. Many organizations trying to bring people back to the office have experienced significant turnover. Some practices have changed forever while some principles will always remain the same. Keeping your people happy equals keeping your best people. Learn the changes you should make now and the things you should do forever!

Learning Objectives

How COVID changed team member expectations
Managing a remote workforce
What a massive Gallup study says about employee retention
Prevent staff turnover
Know the logical reasons professionals leave
Why exit interviews are a must
What to do when people start defecting

Major Topics

Remote workforce
Employee retention
Staff turnover

CPE Credits Available

3 CPE

3: Business Management & Organization

Things to Know About This Course

Course Level

Intermediate

Professional Area of Focus

Business Management & Organization

Advanced Preparation

None

Intended Audience

Corporate and public practice managers who have professional staff working for them

Provider

ACPEN