Performance Management

Instructor

Mike
Mirarchi

The tools for managing performance and addressing misconduct are not identical. The failure to point this out to leaders has often resulted in the use of the wrong tool. Reinforcing good performance and securing improvements in performance requires skill in coaching employees, making effective requests, and providing effective feedback. This course provides practical knowledge and scripts for setting, communicating, and enforcing performance expectations, such that personal and employer liability is avoided.

Learning Objectives

How to earn trust, set clear standards, and inspire employees to meet the standards
How and when to alert an employee to poor performance
How and when to use an interim, issue-specific performance appraisal

Major Topics

Setting and resetting performance expectations
On-the-spot counseling
Addressing erratic performance
Drafting and presenting performance appraisals

CPE Credits Available

1 CPE

1: Personnel/Human Resources

Things to Know About This Course

Course Level

Intermediate

Professional Area of Focus

Personnel/Human Resources

Advanced Preparation

None

Intended Audience

Managers and supervisors at all levels

Provider

ACPEN

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Price includes $0.00 early registration discount(s) - expires 10/18

Price includes $0.00 early registration discount(s) - expires 10/18
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Price includes $0.00 early registration discount(s) - expires 10/18

Price includes $0.00 early registration discount(s) - expires 10/18

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