Discover the communication edge that will take your CPA career to the next level. This comprehensive course empowers CPAs with the tools to enhance clarity, build trust, and drive decisions. Learn to transform complex jargon into actionable insights and develop powerful persuasion techniques that resonate with clients and stakeholders. Join me to sharpen your communication skills and elevate your professional impact. This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.
Learning Objectives
After attending this presentation, you will be able to...
- Recognize why effective conflict management is vital for CPAs today
- Identify common conflict scenarios faced in CPA roles and anticipate potential challenges
- Apply integrated communication techniques from "Crucial Conversations," "Fierce Conversations," and "Leading with Questions"
- Use strategic questioning to facilitate open dialogue and achieve positive outcomes
- Develop and implement a customized conflict resolution strategy
- Draw inspiration from real-life CPA success stories
Major Topics
The major topics that will be covered in this course include:
- How Inspirational leadership is the foundation that ethically drives results.
- Simplify the complex: Walk through the Results Model and discover practical how-to examples of execution.
- Hacks for getting great results with specific examples you can leverage in your business:
- The How: Empower your people to feel like an owner, managing difficult conversations well, leading with empathy and what that looks like, how it should feel, motivational coaching techniques to get your employee relationships back on track, and unleashing the power of appreciation and gratitude.
- The What: Powerful score-carding, transformational goal-setting conversations, and positive accountable follow- up.
