Do you find yourself challenged to achieve the results you want? While leading employees can be one of the most challenging activities, it is also one of the most impactful leadership skills few seem to master. Inspirational leadership looks like lifelong employees reaching their full potential AND impactful business results that are repeated year after year. Striking the balance between these two critical aspects does not have to be rocket science. In this power-packed course, the formula to be an Inspirational leader has been masterfully developed and covers the soft skills of Inspirational leadership and the Results Model: Goal Setting + Coaching + Follow Up with proven results from dozens of both large and small companies. These cornerstones are simple but can be hard to execute because it is HOW you do it first, then WHAT you do second. This exciting course is designed to ignite your leadership skills by putting theory into practice; drilling into real live examples and experiencing first-hand what excellence sounds like through role-playing and building your action plan. Get ready to become an inspirational leader and learn the steps required to get the results you really want. This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.
Learning Objectives
After attending this presentation, you will be able to...
- Identify performance management statistics driving human behavior.
- List the components of the Results Model and why ethical performance management matters.
- Identify the purpose of a scorecard and state the key components that matter.
- How to always operate "above the line" and the impact that has on driving results.
- Distinguish the most important components that take a scorecard from good to great.
- Identify the criterion that matters most during goal-setting.
- Compare and contrast various role-play examples of coaching conversations and assess the effectiveness of each; what components make them good and what makes them great.
- Identify and recall what short affirmations and re-directs sound like and how to use them effectively during coaching.
- Apply the follow-up rules of success.
- Recognize the crucial role of empathy and how to apply/cultivate it in your leadership approach.
- Effectively use the support tools provided to create your action plan to improve performance management with your people and yourself.
Major Topics
The major topics that will be covered in this course include:
- Techniques for simplifying complex financial information for clients and stakeholders
- Persuasive communication principles aligned with CPA roles
- Building and maintaining trust and credibility with diverse stakeholders
- Case studies and Interviews with Finance, Accounting and CPA professionals
- Developing empathy and emotional intelligence in communications
- Best practices for active listening to strengthen client relationships
- Application of Influencer principles for impactful change in communication
