With the rapid pace of change, change now happens daily in business and our personal lives. It can be difficult to navigate change when right and wrong get a bit fuzzy. New processes, new technology, new circumstances and new impacts to people must be measured and decisions made as the change evolves. Change always becomes something different than what was originally planned or imagined. In this session, learn how to measure your ethics through change. You will learn how to filter everything you do during change through a simple litmus test. Through the power of story, you will learn from the lessons of other organizations and their ethical mistakes. Lastly, you will take away what is required to manage yourself so that when ethical decisions arise, you have the mental capacity to manage through it well. This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.
Learning Objectives
After attending this presentation you will be able to...
- Apply the latest provisions and developments, rules and regulations impacting individual taxpayers
Major Topics
The major topics that will be covered in this course include:
- Common conflicts CPAs face
- The impacts of having/not having crucial conversations
- Learn your conflict style and how to elevate your conflict capabilities
- Identifying conflict triggers
- Best practices using an integrated approach from Crucial Conversations, Fierce Conversations, and Leading with Questions.
- Interviews from CPAs and real-life scenarios they faced and what crucial conversation approaches they used.
